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About FXPesa FAQs
Who is FXPesa?
FXPesa is a fully regulated non-dealing online foreign exchange broker championing financial freedom and literacy in Kenya and across the world. FXPesa is the trading name of EGM Securities, a premium online trading broker regulated by Kenya’s Capital Markets Authority.
We provide retail access for trading products like forex, ETFs, shares, indices, commodities and futures as CFD Spots and Future contracts.
With global specialists and 24/6 customer service in English and Swahili; FXPesa provides access to individual and professional brokerage services.
What type of broker is FXPesa?
We are a mark-to-market straight through processing (or ‘STP’) execution-only broker, licensed and regulated by Kenya’s Capital Markets Authority. This means we do not take risk against our clients - all positions are sent directly to our liquidity providers.
What is the Equiti Group?
FXPesa is the trading name of EGM Securities, a subsidiary of the Equiti Group. Equiti Group’s global footprint includes local offices in Europe, the Americas, the Middle East, Africa and the Asia Pacific regions.
The six regulated entities within Equiti Group include Equiti Capital UK Ltd regulated by the UK’s Financial Conduct Authority; Equiti Group Limited Jordan regulated and licensed by the Jordan Securities Commission; EGM Futures DMCC regulated and licensed by UAE's Security and Commodities Authority; EGM Securities regulated and licensed by the Capital Markets Authority; Equiti Brokerage (Seychelles) regulated and licensed by the Seychelles Financial Services Authority; Equiti Global Markets Ltd regulated and licensed by the Cyprus Securities and Exchange Commission (CySEC); and Equiti AM regulated and licensed by the Central Bank of Armenia.
Is trading only for professional traders?
Anyone from any background can trade online – all that’s required is sufficient funds for opening an account, a valid proof of identity and appropriate appetite for risk. We support all levels of traders with tiered accounts, dedicated managers, multilingual customer support and competitive pricing.
Although we provide customer support 24/6, FXPesa is an execution-only broker and does not provide any advisory management or investment advice. We encourage all levels of traders to seek professional advice and utilise risk management.
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Where do we get our pricing from?
Our deep liquidity pools connect our clients to more than 35 liquidity providers including over 20 Tier 1 Banks and prime brokers.
How do I contact FXPesa (EGM Securities)?
Our local teams speak English and Swahili. Email support@fxpesa.com or call one of the following numbers to get in touch:
+0800-211-185 (Toll-Free, Kenya)
+254-730-676-002 (International)
General trading FAQs
What is online trading?
Online trading generally refers to buying and selling OTC securities (or ‘Over The Counter' trading instruments) via the Internet or other electronic means - such as wireless access or touch-tone telephones. In most cases, customers access a brokerage firm's Client Portal (or website) through their regular Internet Service Provider. Once there, customers may consult provided information, monitor activity and place or close orders by logging into their personal, secure accounts.
What is a ‘stop loss’ order & why should I use it?
Arguably the most popular tool for reducing risk, stop loss orders are designed to limit loss on a security position that’s made an unfavourable move. When you place a stop loss order with a broker, you’re requesting to close the position once the instrument reaches a certain price. This is helpful as it means your trades need less monitoring and can help to limit losses, particularly in volatile markets.
Please also note that a stop loss is by no means a guarantee; positions may be affected by price gaps over market closures, data release or other economic factors.
How can I maximise my returns?
Trading CFDs is based on the speculation that the value of one asset will increase relative to another, which creates potential to maximise returns. However, there’s no guaranteed strategy or market that will always deliver profit. If your current broker says otherwise, check if they’re regulated!
Investing in global markets by purchasing forex, commodities, ETFs or other CFD products will free up your capital and give you the opportunity to profit - but we always encourage our clients to risk only what they can afford to lose. Markets are known to be unpredictable which means both losses and profits can equally increase.
What are spreads?
Spreads are measured in pips and show the difference between buy and sell price. In trading, ‘ask price’ (or ‘offer price’) means the price you’d like to buy at, and ‘bid price’ is what you’d like to sell at. In practice, if EURUSD has a bid price of 1.55310 and an ask price of 1.55320, the spread would be 1 pip.
What is a ‘pip’?
A pip, short for ‘point in percentage’, is a very small measure of change in a currency pair in the forex market. It can be measured in terms of the quote or the underlying currency. A pip is a standardised unit for the smallest amount by which a currency quote can change. It is usually $0.0001 for USD-related currency pairs. A fractional pip or point is equivalent to 1/10 of a pip. There are 10 points to every 1 pip.
What is a trading ‘lot’?
The basic contract unit of the Retail Foreign Exchange is called a ‘lot’.
The standard lot size is 100,000 units of the base currency (1st currency in the currency pair), however you can also trade multiples or fractions of lots. The minimum at FXPesa is 0.01 lot.
Example: Buying 1 lot on the GBP/USD market is the equivalent to buying £100,000 and selling the equivalent amount of USD at the current rate.
Lot Size | Units of base currency (First currency)
1 | 100,000
0.1 | 10,000
0.01 | 1,000
What is ‘leverage’ & how do I use it?
We offer leverage through the use of margins, where we provide borrowed funds from our deep liquidity pool to increase your trading position. This means traders can increase their market exposure by paying a fraction of the initial investment. In practice, 1:20 leverage means you can invest $10 and control a trade worth $200 - allowing for higher potential gains AND losses. Please note that leverage amplifies your trade position on markets, but does not multiply your trading account balance. Make sure you understand your risk appetite, try to minimise your losses by using stop loss tools or other risk management strategies.
We offer up to 1:400 leverage on selected products including precious metals, gold, oil & natural gas commodity CFDs.
Do you offer dynamic leverage?
Yes, we offer tiered margins on our MT5 accounts. Find out more on our technical support guide.
What are CFDs & how do I trade them?
CFDs or ‘Contract for Differences’ are derivative products designed so that you can trade on the price change of an underlying asset.
This means you can trade on the price movements or performance of assets without needing to own them outright - which allows you to go long (buy) or short (sell) and potentially benefit from either rising or falling markets.
Start trading commodity CFDs
You can also trade CFD indices such as the US500, UK100, AUS200, China50 & Sing30.
Start trading index CFDs
What’s the main difference between CFDs and forex?
CFD (or ‘Contract for Differences’) trading involves different types of contracts covering a diverse set of financial instruments such as indices & commodities - whereas forex refers to pure currency pair trading.
Another way of looking at it is that forex is mostly driven by global events & CFDs are mostly impacted by the supply/demand of the performance of underlying instruments. However, all instruments will be affected by multiple factors and can also be impacted by unprecedented events. There is no fixed guide to trading, so we always recommend to seek independent advice and to keep a close eye on all your open trades.
Is my personal information safe?
Yes, we take every precaution to ensure the security & privacy of our client’s private data. We guarantee to keep all personal information highly secured – we do not pass your personal information to any third party, and we do not sell your personal information for any purposes.
We are compliant with financial regulations and guarantee to fulfil our data protection obligations in regards to your personal data security.
What are forex trading hours?
The forex market is open almost 24 hours a day, 5 days a week - with a small trading break over rollover. Please make sure to check each product’s trading hours, as forex may differ to commodity (precious metal) trading hours.
Trading platform times are shown in Greenwich Mean Time (GMT).
The end of our trading day always aligns with the market close in New York.
Markets may also close due to holidays or other events. See upcoming closures in our Market Holiday Hours page.
What are precious metal trading hours?
Precious metals operate on similar trading hours to forex with the additional daily break at 21.00-22.00 GMT during BST (British Summer Time) and 22.00-23.00 during GMT DST (Daylight Saving Time).
Can I trade outside of trading hours?
FX & CFDs can only be placed during open market hours – but the markets will continue to evolve 24/7. Some traders prefer to use stop loss orders to minimise risk, to always check rolling fees & to contract expiry dates before placing a trade to ensure they run as planned.
Do you allow scalping & hedging?
Yes, we do. At FXPesa, we welcome any trading strategies that are in line with CMA’s regulations and our internal terms & conditions.
What is a required margin?
The margin requirement is the amount of funds needed to hold a position open.
Please always check the leverage or margin required for each product. The latest information can always be found on our trading platforms. You can also check our Product Pages to see typical margins required.
Read our legal documentation
Do you offer margin-free hedging?
Yes, we offer margin-free hedging where any hedged positions are set to ‘zero’. This means you do not need a margin to maintain the position that shows your net position is equal to zero. This allows you to benefit from more available funds.
Please consider rolling fees over weekends in your financial planning as margin-free hedged positions are not swap-free - unless you are trading on a swap-free account.
What is the margin requirement for hedged positions?
Our margin requirement for hedged positions is ‘zero’.
When you decide to hedge a position in one particular instrument (respectively buying or selling the same amount of that instrument), there will not be any margin needed to maintain the hedged position. As such, your net position will be equal to zero.
As a result of the decreased margin, you will have the benefit of more available funds.
Example:
Please note hedged positions do not receive margin calls, however you will receive a notification when positions are stopped out or equity in your trading account drops to zero.
If the required margin for hedged positions is 0, how can my positions be stopped out?
While there is no margin requirement requested for fully hedged positions, this does not protect your orders to be closed out at one point.
Mainly this is related to spread widening. Spreads may widen depending on the product you are trading during overnight hours, over news releases or during market opening and market closure (as liquidity is thin & volatility is high).
This can also be related to the overnight financial charges, which apply to each position if you keep them open over rollover, which takes place at midnight (GMT) on our trading platforms.
The moment the equity on your account falls below zero your open positions will be closed out - so it is important to ensure you have funds to support your account.
Are my trades guaranteed?
No, there is never a guarantee in trading. We will always to our best to place your orders, but when trading with high volatility prices may change and we may not be able to obtain a quote at the initially requested price as per best practices in the industry.
Can I lose more than I deposited?
All trades offer the chance for profits or losses but at FXPesa, we offer negative balance protection so you can only lose what you deposited in most cases. As per industry best practices, we also operate a stop-out system. This means that if the equity on your account falls below 30% of the required margin for the open position, the system will be instructed to start closing out positions, beginning with the position making the greatest loss. The cost of trading is cumulative, so you must have enough funds to support all of your open positions or you may be stopped out.
However, the forex market is highly volatile and if you have a very low margin level at the time of economic news releases (or under other abnormal conditions), the market can rapidly move against you and the system will close open positions at the next best available price, which could cause you to lose the whole deposit or even more.
If you are holding FX or CFD positions over a weekend when we are closed, the market can open with a gap from Friday’s closing prices, which can also cause extended losses.
Account FAQs
What does it cost to open an FXPesa account?
We don’t charge a cent. When you trade with FXPesa, 100% of your deposit will go into your trading account - but please be aware that your personal bank may charge you for wire transfers when making deposits.
At FXPesa, we keep our pricing transparent and charge low-to-zero commission (depending on account type) because our mission is to make financial markets accessible worldwide.
How do I open a live account?
Apply for an account by submitting your contact details, your trading experience and valid proof of your identity and address. Once the application is complete & all appropriateness checks are valid, we’ll email you access codes to our client portal. Upon opening the portal with your unique details, you’ll be able to make your first deposit via secure transfer along with your proof of account.
Compare trading accounts
Can I open a demo account?
Yes, you can open a free trading demo account with a balance of $10,000 in simulated funds to test the platform and your trading strategies on live markets in a risk-free environment.
Apply for a risk-free trading demo
Will my demo trading account expire?
Yes, all demo trading accounts expire if left inactive for 90 days.
What are FXPesa’s trading account types?
We offer a range of trading account types to suit any trader’s needs and they vary based on deposit size. Open a Standard account with no minimum deposits and zero-commission. Premier accounts (with deposits from $100) offer super-tight spreads from 0.0 pips*.
If you’re not ready to fund, practice risk-free on real markets with $10,000 in simulated funds on a trading demo.
Compare FXPesa trading accounts
Can someone trade on my behalf?
FXPesa is an execution-only broker. That means FXPesa does not trade on behalf of its clients nor does it recommend anyone to trade on behalf of clients.
However, you can, at your own discretion and liability, appoint someone else to trade on your behalf by providing a signed limited power of attorney subject to our compliance team’s approval. If you wish to appoint an asset manager, we will need to verify that they are regulated and licensed to do so.
Can I change my existing account type or currency?
At FXPesa, all account types are set to USD. We do allow up to five trading accounts under any one portal, so you can open multiple accounts if required.
Can I open more than one trading account?
Yes, you can have a maximum of 5 live trading accounts with FXPesa.
Open an additional account in 5 simple steps:
- Log in to your client portal
- Click on ‘Create Account’ under the ‘Live Accounts’ section
- Choose the account type, platform, swap profile and reason for your new account
- Enter your password
- Click ‘Submit’
Once approved, your new trading account login credentials will be sent via email.
Can I open more than one demo account?
Yes, you can have up to 3 active demo trading accounts at FXPesa.
Can I reset my trading demo account balance?
Yes, you can reset your trading balance by logging in to your Client Portal. We automatically set the balance to $10,000 in virtual funds on new demo trading accounts.
Can I open a swap-free account?
Yes, we offer swap-free accounts which are exempted from swaps on currency majors, minors & precious metals. It is not possible to have a swap-free and swap-enabled account open at the same time, but you can convert your existing account to swap-free by contacting our dedicated account managers.
Please make sure to check all products within a swap-free account as in certain cases, like exotic currency pairs, rolling indices or commodities - some swap charges may still apply. For products that have a fixed expiry date, like futures CFDs or rolling CFDs, a fixed commission of $10/lot is applied.
Please note that after the predetermined swap-free grace period, clients will be charged an administrative fee which varies per symbol.
Read full Terms & Conditions
Do you offer corporate accounts?
Yes, FXPesa offers corporate trading accounts. Please contact us for further information on the corporate account opening process.
Our local teams speak English and Swahili. Email support@fxpesa.com or call one of the following numbers to get in touch:
+0800-211-185 (Toll-Free, Kenya)
+254-730-676-002 (International)
What documents do I need to open a live account?
Typical documents that are requested for individual retail applications are a proof of identity (i.e., National ID or valid passport) and your proof of address. Document requests may vary depending on the type of application you are applying for and your country of residence, so you might be requested for additional documents by our account opening team.
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What is the difference between a ‘wallet’ account and a ‘trading’ account?
A Wallet Account is similar to an eWallet. When you fund your account, your funds will be deposited to the Wallet Account in USD, KES, UGX, TZS and more.
See all available Wallet Account currencies on our Deposits & Withdrawals page.
A ‘trading account’ is what you use to make real trades on live trading platforms and manage your overall account at FXPesa. To start trading, you will need to make an internal transfer from your Wallet Account to your Trading Account. This means you cannot login with your Wallet Account, you should use your Trading Account to do so.
The same applies when you would like to make a withdrawal, you will need to transfer your funds from your Trading Account to your Wallet Account in order to proceed. You cannot make a withdrawal directly from your Trading Account.
Compare account types
Do you offer micro-accounts (Cent Accounts)?
We do not offer Cent accounts but our trading accounts allow a minimum traded volume of 0.01 standard lots (or ‘micro lots’) to open a position.
A micro lot is 100th of a standard trading unit (typically 100,000 units of a base currency) and they allow you to practice tighter risk management by trading in smaller sizes.
What is a lot?
The basic contract unit of the Retail Foreign Exchange is the lot. The standard lot size is 100,000 units of the base currency (1st currency in the currency pair). You can also trade either multiples or fractions of ‘lots’ - such as micro lots of 0.01 which are 100th of a standard trading unit. The minimum trading volume that we offer at FXPesa is 0.01 lot.
What is the order execution technology on my account?
All accounts have ECN market execution technology. FXPesa is a mark-to-market straight through processing (or ‘STP’) execution-only broker, licensed and regulated by the Capital Markets Authority (CMA). This means we do not hold clients’ positions, all positions are sent directly to our liquidity providers.
Financing FAQs
How do I fund my account & where will my money go?
We have a wide range of deposit methods to suit your needs. Log in to your FXPesa portal and fund your account easily through any of our deposit methods and currencies available.
For your first deposit, we might request to verify your funding source.
Once deposits have been received, your funds will be kept in segregated accounts with global, secure banks for added tiers of security.
All future deposits made with the same online funding source will be instant.
For more information, read our Deposit Options.
What currencies can I use to deposit & withdraw funds?
Typically supported currencies for deposits and withdrawals are USD, KES, TZS and UGX. We also accept some local currencies dependent on where you’re onboarding from.
Please check our Funding Options page.
What fees will I be charged for making a deposit?
We do not charge any fees for making a deposit, but your bank or payment solution might charge you for transfers made. FXPesa is not liable for any charges that may apply.
Can someone else deposit into my account?
As we adhere strictly to local laws and procedures, we do not accept or process third-party payments (including family members).
If you have further questions, either scroll down to read our payment FAQs or contact our friendly team. Our local teams speak English and Swahili.
Email support@fxpesa.com or call one of the following numbers to get in touch:
+0800-211-185 (Toll-Free, Kenya)
+254-730-676-002 (International)
How do I withdraw my funds?
Request to withdraw your funds directly from our client portal. All withdrawal requests are processed daily by our team. Requests received before 15:00 EAT on a business day may be processed within the same day, any requests received after this time are processed on a ‘best endeavours’ basis.
How can I deposit or withdraw funds?
You can deposit into your Wallet Account by bank transfer, credit cards, eWallets (Skrill & Neteller) or Mobile Money (M-Pesa & AirTel Money).
To make a deposit online; open your Client Portal, select ‘Deposits’ on the left side panel, click your payment method and read through the instructions that follow. Each account is linked to a specific currency (USD, KES, TZS and UGX) and you should choose the currency best-fitted to your Trading Account.
Kindly note that transferring any other currency may need to be exchanged at the current rate of the transfer - although we do not charge any fees for deposits, your payment provider may charge you to make a transfer.
Deposit times vary depending on the source of the transfer. Please see our Deposit & Withdrawals page for typical transfer times.
For further details, download our Legal Documentation on ‘Payment Terms & Conditions’.
Where will my withdrawn funds go?
Withdrawals are returned to the source of original payment. If FXPesa is unable to do this, then we will return the funds directly to your bank account. This will be done in line with our strict anti-money-laundering and counter-terrorism financing Local Laws and procedures and may include you having to provide additional identification and proof the bank account belongs to you.
What do rollover costs mean?
The financing cost for your CFD trade is referred to as ‘rollover.' This is the interest paid depending on the size of the position and for holding a position at 23:59 server time (server time is New York time). For index CFDs, any dividend adjustments issued are included in the rollover amount as well.
The formula for financing costs (for a product such as indices) is as follows:
Closing Price of the Index * the interest rate / 100 / Number of Days +/- Dividends * Trade Size
Pay attention to open positions on Fridays. If you hold a position over the weekend on rolling commodities or indices, the rollover is 3 times as you’ll be unable to close a position until the markets open on Monday AM. When trading forex, most 3 rolls will be charged on Wednesdays, however some exceptions may apply.
To avoid rollover charges, make sure to close any open positions before 23:59 server time (server time is New York time).
To see all calculation examples, please refer to our Financing Fees page.
What are rollover rates or swap fees used for?
The rollover rate (or ‘swap fee/rate’) is the cost of holding a currency pair overnight - it is the rate at which interest in one currency will be exchanged for interest in another currency—that is, a swap rate is the interest rate differential between the traded forex pair.
This is important when you still have open positions by 17:00 EST (21:00 GMT) on a trading day, as it will be ‘held overnight’ and charged a swap fee/rate (or ‘rollover fee/rate’) that’s specific to the margin or product you’re trading on.
Please be advised that different symbols have different swap-free grace periods. At the end of the grace period, clients will accumulate an administrative fee that varies per symbol.
Read full Terms & Conditions
How do I calculate the Profit/Loss of a position?
When calculating the profit or loss of a position, it helps to use these simple formulas.
BUY positions: Profit = (Closing Price - Opening Price) * Volume * Standard Contract Size
SELL positions: Profit = (Opening Price - Closing Price) * Volume * Standard Contract Size
Please keep in mind that the profit is calculated on the quote currency, and you will need to multiply the exchange rate between the quote currency of the traded pair and the account base currency for accurate results.
For examples of how to calculate costs, please read How do I calculate costs for Entry & Exit?
How do I calculate costs for Entry & Exit?
Here’s a few scenarios to help you understand how to calculate entry & exit costs. Let’s use a ‘USOIL scenario’ where we assume that the initial deposit is USD$1,500 & the trading account currency is USD. The leverage is ‘1:100’, the initial margin required is USD$57, the nominal value of the position is 1000 barrels (100 Lots) & the spread is 3.6 pips.
- Favourable Scenario: Client buys 100 lots of USOil at 57.018 (ASK) and the market moves up 33.6 pips within two hours. The client decides to close out their position at 57.318 (BID) which creates a profit of USD$300.
- Moderate Positive Scenario: Client buys 100 lots of USOil at 57.018 (ASK) and the market moves up 16.8 pips within two hours. The client decides to close out their position at 57.150 (BID) which creates a profit of USD$132.
- Moderate Negative Scenario: Client buys 100 lots of USOil at 57.018 (ASK) and the market moves down 16.8 pips within two hours. The client decides to close out their position at 56.814 (BID) which creates a loss of USD$204.
- Unfavourable Scenario: Client buys 100 lots of USOil at 57.018 (ASK) and the market moves down 33.6 pips within two hours. The client decides to close out their position at 56.646 (BID) which creates a loss of USD$372.
- Stress Scenario: Client buys 100 lots of USOil at 57.018 (ASK) and the market moves down 185.0 pips within two hours. The position is stopped out and the system closes out their position at 55.132 (BID) creating a loss of USD$1,886.
Platform FAQs
What platforms do you offer?
We offer a large range of trading platforms that allow traders to access financial markets on mobile, tablet and laptop - so you can trade from the office, a taxi or even your own breakfast table. Spot potential on live markets with customisable charts, flexible strategies, and a unique dashboard with Expert Advisor tools that allow you to test your strategies or/and enable automated trading. We also offer propriety mobile trading platforms like Equiti Trader.
Compare Trading Platforms
When can I trade on your trading platforms?
All of our trading platforms will always coincide with the NY close.
This means during ‘daylight savings’ (27.03.2022 - 30.10.2022), it will operate on GMT+3, and in Winter on GMT+2, unless a specific closure has been announced on ‘market holiday hours’.
See Market Holiday Hours
What is MetaTrader 4?
MetaTrader 4 is a trading platform developed by MetaQuotes Software for online trading in forex, Contract for Differences (CFDs) and futures markets.
MT4 provides tools and resources that allow traders to analyse price & place, to manage trades and to employ automated trading techniques.
How do I download the MT4 platform?
Open a trading demo or live trading account with FXPesa to access MT4 on our client portal. Once your account is verified, we’ll email you a link to start the installation process that will enable you to trade on any device.
How do I login to MT4?
Open MT4 & enter your FXPesa account details in the authorisation login box. If it hasn’t popped up, you can also go to ‘File’ > ‘Login to Trade account’ and the login box will appear.
If you have yet to download MT4 - first you’ll need to get your login number, password & access to the client portal (our server). Once you’ve opened an FXPesa account, these details will be emailed to you & you’ll be able to download MT4 on your preferred device.
What happens to my positions if I logout of MT4?
Open positions will not be closed if you logout of MT4 until an existing stop loss, take profit or stop out level is reached. Always make sure to monitor your trades and be aware of financing fees if you’re rolling a position past trading hours.
Do you have a multi-terminal MT4?
Unfortunately, MetaQuotes has suspended this feature so it is no longer available on FXPesa’s client portal.
Can I change the language on MT4?
Yes! On the top navigation bar, please select your language of choice from the ‘language’ option.
What time zone does MT4 operate on?
MT4 always coincides with the NY close.
During ‘daylight savings’ (27.03.2022 - 30.10.2022) it will operate on GMT+3, and in winter on GMT+2.
Can I change MT4’s time zone?
Unfortunately no, MT4 will always coincide with the NY close.
What price is shown on MT4?
The prices shown on the live charts & all history prices are the BID prices only. To see both the BID and the ASK prices check the Market Watch - which displays the symbols, prices and spreads depending on what you choose to add to the columns.
You can add the ASK line by right clicking on the main body of the chart, click on ‘Properties' > 'Show ASK’ line. The ASK line will then appear showing you the current BUY (ASK) price.
Typical spreads can be seen on our Product pages, however these are an indicative and can vary during overnight hours and news releases.
How do I place a trade on MT4?
Open the order window on MetaTrader 4 and place a trade using any of the following methods:
- Right-click on a currency pair in the Market Watch window and select ‘New Trade’
- Right-click on an active chart and select ‘Trade’ > ‘New Order’
- Click on the 'New Order' button in the toolbar
- Press the ‘F9’ hot key on your keyboard
- Enable ‘One Click Trading’
Always remember to use appropriate risk management tools and ensure your trading account is appropriately funded for your margin requirements.
How do I place an order on MT4?
Once the Order Window has been opened, traders can enter information into fields and make selections from drop-down lists to prepare the trade order.
You must specify the following:
- Symbol from the drop-down list at the top (this will automatically be set to the symbol on the active chart). A corresponding tick chart appears in the left pane that displays current prices.
- Volume in terms of lot size. 1.0 is equal to 1 lot, or 100,000 units. You can also select to trade in smaller volumes, such as 0.1 or 0.01.
- Stop Loss and Take Profit to set a limit that you would like your trade to be closed at.
- Comment if desired. Traders can enter text in the Comment field that will be assigned to the order.
- Type either Market Execution (a market order) or Pending Order (a limit order; discussed more in the Pending Orders section) where the trader can specify the desired entry price.
After these fields have been specified:
Click ‘Sell by Market’ or ‘Buy by Market’, depending on the desired trade direction, to place the trade.
Click 'Okay' to close the window.
What is MetaTrader 5?
MetaTrader 5 is a trading platform developed by MetaQuotes Software for online trading in forex, contract for differences (CFDs) and futures markets.
MT5 provides tools and resources that allow traders to analyse price & place, to manage trades and to employ automated trading techniques.
What FXPesa accounts can I use for MT5?
You can use all FXPesa accounts to trade CFDs on MT5.
See all CFD accounts
What products are on MT5?
You can go long (buy) or short (sell) when trading CFDs in forex, shares, indices, commodities, futures & ETFs on MT5 when you open a live trading account with FXPesa.
See all CFD products
How do I login to MT5?
Open MT5 & enter your FXPesa account details in the authorisation login box. If it hasn’t popped up, you can also go to ‘File’ > ‘Login to Trade Account’ and the login box will appear.
If you have yet to download MT5 - first you’ll need to get your login number, password & access to the client portal (our server). Once you’ve opened an FXPesa account, these details will be emailed to you & you’ll be able to download MT5 on your preferred device.
What happens to my positions if I logout of MT5?
Open positions will not be closed if you logout of MT5 until an existing stop loss, take profit or stop out level is reached. Always make sure to monitor your trades and be aware of financing fees if you’re rolling a position past trading hours.
What time zone does MT5 operate on?
MT5 always coincides with the NY close.
During ‘daylight savings’ (27.03.2022 - 30.10.2022) it will operate on GMT+3, and in winter on GMT+2.
Can I download a statement from MT5?
Yes, you can. If you’d like to download a statement, please follow these steps:
- Open the platform and log in with your FXPesa account details.
- Select the ‘Account History’ tab in the terminal.
- Right click in the middle of the terminal and select 'custom period'.
- Select the start and finish date for the tax year you need and press ‘OK’. The history from the period selected will then fill the ‘Account History’ section.
- Right click again and select ‘Save Report’.
How do I select from ‘Pending Orders’?
If a Pending Order is selected, select the type of order from the drop-down menu. Available order types include:
- Buy Limit: Buy; provided the future "ask" price is equal to the pre-defined value & the current price level is higher than the value of the placed order. Orders of this type are usually placed when anticipating that the asset price will increase after having fallen to a certain level.
- Sell Limit: Sell; provided the future "bid" price is equal to the pre-defined value & the current price level is lower than the value of the placed order. Orders of this type are usually placed in anticipation of that the asset price, having increased to a certain level, will fall.
- Buy Stop: Buy; provided the future "ask" price is equal to the pre-defined value & the current price level is lower than the value of the placed order. Orders of this type are usually placed in anticipation of that the asset price, having reached a certain level, will keep on increasing.
- Sell Stop: Sell; provided the future "bid" price is equal to the pre-defined value & the current price level is higher than the value of the placed order. Orders of this type are usually placed in anticipation of that the asset price, having reached a certain level, will keep on falling.
Then specify the price at which the order will be triggered at by entering the value next to the ‘at price’ field.
To avoid manually entering the price, click on the up or down arrow next to the price field to fill in the current price, and then adjust as you deem necessary.
How can I close a trade?
- In the Terminal window, click on the trade tab and highlight your open position, double click on it and the new order window will appear.
- Click on the yellow button below 'Sell' and 'Buy' to close out a position.
- Right click on the highlighted order and select Close Order.
If one-click-trading is enabled, you can close a position by clicking on the ‘X' on the right-hand side of the order line in the Terminal window.
Always remember to trade within your means, keep a close eye on your open trades and to use appropriate risk management tools like setting ‘Take Profit’ (which is similar to stop loss) to automatically trigger closing a position.
How can I see all available products on MT4?
To see all available products, right click ‘Market Watch’ and select ‘Show all’.
Can I use Expert Advisors & Autotraders on MT4?
Yes, MetaTrader 4 allows the use of 80+ technical tools including Expert Advisors and Autotraders.
How do l use EAs (Expert Advisors) on my MT4?
FXPesa does not place any restrictions on third party indicators or Expert advisors as long as they’re compatible with the MT4 platform.
To start using EAs, please follow these steps:
- Go to ‘File‘ and select ‘Open Data Folder’ on the MT4 Platform.
- Go to ‘MQL4’ and open folder ‘Experts’.
- Transfer the EA files into the folder and close the MT4 trading platform.
- Once you open your trading platform again, the Expert Advisor will appear on your ‘Navigator’ list on the MT4 platform.
Can I use a Virtual Private Server (VPS)?
No, we do not allow third-party VPS providers to be used.
Can I download a statement from MT4?
Yes, you can. If you’d like to download a statement, please follow these steps:
- Open the platform and login with your FXPesa account details.
- Select the ‘Account History’ tab in the terminal.
- Right click in the middle of the terminal and select 'custom period'.
- Select the start and finish date for the tax year you need and press ‘OK’. The history from the period selected will then fill the ‘Account History’ section.
- Right click again and select ‘Save Report’.
Products FAQs
What are CFD trading products?
CFD trading (or “Contract for Differences” trading) allows you to open positions on the price performance of an asset - without owning the asset directly. This means you have the flexibility to choose whether you think something’s value will go up or down.
What are forex CFDs?
FX CFDs are contracts that are used to trade on currency pairs with added leverage. Online traders often choose CFDs as you can speculate on the rise or fall of an FX pair’s value - without directly owning it. “Forex” stands for “foreign exchange” (or currency pairs) and “CFDs” stands for “Contract for Differences”.
What is forex & how do I trade FX pairs?
Forex (‘foreign exchange’ or ‘FX’) describes trading currencies in pairs, like EURUSD, on a decentralised over-the-counter global market. Each currency has an official abbreviation - in this case, EUR means ‘Euro’ & USD means ‘United States Dollar’. When trading forex, your bid price or ‘base currency’ is shown first (here as EUR) and is followed by the ask price or ‘quote currency’ (here as USD). The values of these currencies change quickly which is reflected in the spread, i.e., the difference between bid & ask price.
What forex pairs can I trade?
We offer major, minor & exotic FX pairs - including EURUSD spreads from 0.0 pips with 1:400 leverage on live FXPesa trading accounts.
See forex pair CFDs
What are index CFDs?
Index CFDs (or indices) are contracts that allow traders to speculate at a lower cost on the increase (or decrease) in value of a group of stocks that have been selected by industry and economy. The US500 groups America’s top 500 tech companies and the UK100 has a hundred British companies; allowing traders to open one position to track (and trade on) their collective performance.
How do I trade CFD indices?
A group or basket of stocks are called an ‘index’ or ‘indices’. Indices are a measurement of the value (and pricing) of a specific section of the stock market, which allow traders to speculate on entire sectors at once. Grouping selected stocks or assets into an index creates a cost-effective mechanism for trading on a sector’s performance - i.e., opening a single position to trade on the entire UK100 - which tracks the 100 largest companies on the London Stock Exchange (LSE).
You can also trade on future indices like the USD index which tracks the performance of USD weighted against major currencies from across the world.
Trade index CFDs
What rolling indices can I trade?
We offer commission-free rolling major & minor stock market indices from around the world, including AUS200 (Australia roll), China50, EU50 (Europe roll), DE40 (Germany roll), FR40 (France roll), HK50 (Hong Kong roll), India50, JP225 (Japan roll), ES35 (Spain roll), UK100 (United Kingdom roll) and US rolls like US500, UT100 and US30.
Trade index CFDs
What are shares CFDs?
CFDs on shares (also known as CFD stock trading or CFD equity trading) are contracts that allow traders to speculate on the rise or fall of a company’s share price with leverage - without owning any shares directly. “CFDs” are a short way of saying “Contract for Differences” and they are a popular choice for traders looking to take advantage of volatile assets (i.e. prices that move a lot). Shares are also known as ‘stocks’ or ‘equities’.
How do I trade CFD shares?
CFD share trading (otherwise known as ‘equities’ or ‘stock market trading’) means buying and selling CFDs on the shares of companies listed on the stock exchange to make a profit. Companies will list their shares to raise immediate funds, and traders purchase share CFDs to make a profit on the outcome of a company’s future - without directly owning the share. This gives traders the availability to speculate on price action without the responsibility of being a direct shareholder.
Share CFDs are available for a wide variety of industries — so you can tap into your knowledge of specific businesses or diversify your portfolio. We offer hundreds of shares CFDs from the US, EU & UK – including major companies like Apple, Alphabet (Google), Meta (prev. Facebook), Disney, Airbnb, Bumble, Alibaba, Ryanair and more.
See share CFDs
What are CFD commodities?
Commodity CFDs are an efficient way to trade on the rising (or falling) prices of raw materials like gold, oil, natural gas and coffee - without owning the asset directly. A Contract for Differences (CFD) also allows traders to use higher leverage over short periods of time. We offer both rolling and future contracts on our commodity CFDs, which let you choose between current (rolling) or preset prices (futures) of commodity assets.
How do I trade commodity CFDs?
Commodity (or ‘commodities’) CFD trading is possibly the oldest form of trading – especially as futures. They allow you to trade on the performance of commodities instead of directly owning the assets.
This refers to buying, selling and trading on the performance of hard commodities that are mined (such as oil, gold & gas) and soft commodities that are harvested (such as coffee & sugar).
Commodities are commonly discussed in four groups: precious metals (gold, silver, platinum, copper), agriculture (coffee, cocoa), energies (Brent Crude Oil, WTI oil, Natural Gas) and livestock (meat).
See commodity CFDs
What precious metal CFDs do you offer?
We offer CFDs on gold, silver and more on our Commodities page. Precious metals such as gold and silver can be considered one of the first ever traded commodities. Investors and traders generally view gold as a safe haven during economic, political or social uncertainty due to their relatively stable demand and the world’s limited supply.
See Precious Metal CFDs
How are our precious metals priced?
The unit of measure for precious metals are in troy ounces. Please refer to the market specification for precious metals to see the contract sizes for precious metals (like gold) against the US dollar.
Read our Contract Expiry Dates
What do ‘rolling CFDs’ mean?
A rolling CFD is a CFD which is automatically extended (or ‘rolled’) to the next trading day (or value date). Unlike a futures CFD, which has a fixed expiry date, a rolling CFD position will remain open until either the client closes the position or the position is liquidated. A rolling commodity CFD works in the same way, such as our Rolling WTI Oil CFD which we call ‘USOILRoll’.
All rolling CFD positions left open at 17:00 (New York time) will be rolled over to a new value date. The roll charge is calculated by interpolating between the near and far month futures, and then adding our fees if they apply. Some rolling CFDs may pay a swap if there is a positive value in the instrument specification on our trading platforms - meaning that the client is paid to hold their position on the market overnight, while others charge swaps.
What are ETF CFDs?
ETF (Exchange Traded Fund) CFDs are a contract that allows traders to speculate at a lower cost on the increase (or decrease) in value of a group of stocks that have been selected by industry - such as biotech or robotics. Unlike index funds, which are priced at the end of each day, traders can buy and sell ETFs during the day. This means that investors can move in and out of these funds in a similar way to how they trade stocks.
How do I trade ETF CFDs?
An Exchange Traded Fund (or ‘ETF’) is a type of financial instrument describing a basket of securities composed of stocks selected by a professional Asset Manager. This ‘basket’ is traded just like a regular stock and can be bought directly of an exchange or traded on live markets. CFD ETFs are designed to track the performance of an underlying list of securities by grouping diversified products by design. This allows traders to easily trade on sectors (like robotics) with exposure to more than one security from a single position without having to own the underlying asset.
Check out our ETF CFDs selected by BlackRock and other trusted asset management companies.
What are CFD futures & how do I trade them?
Trade future CFDs to speculate or hedge on the price direction of a security, a commodity or other financial instruments ahead of time. By purchasing a futures contract, parties agree to buy or sell an asset at a predetermined price at a specified time in the future - regardless of the current market price at the expiration date.
Especially in commodities, this allows traders to hedge against external conditions (like weather) that can impact crops. This means a farmer can set coffee prices upfront in case market prices fall at harvest time - and the buyer could lock in prices in case they soar when crops are delivered.
Trade on index futures
Trade on commodity futures
Partnerships FAQs
What partnership programs do you offer?
We offer tiered Asset Manager (AM) and Introducing Broker (IB) partnership programs.
Become an FXPesa Partner
How will you know that a client signed up through me?
Once you open a partner account, you will receive a referral link that you can share with your clients.
What payment structures do you offer partners?
We offer tiered payment structures bespoke to individual partners and their needs. Please call one of our dedicated account managers for more detail.
Our local teams speak English and Swahili. Email support@fxpesa.com or call one of the following numbers to get in touch:
+0800-211-185 (Toll-Free, Kenya)
+254-730-676-002 (International)
Do you offer Multi Account Management (MAM) programs?
Yes, any Asset Manager can create his/her own MAM program. Clients can join this program after signing a limited power of attorney and allowing the AM to trade on their behalf. This can be done through the client’s portal. The AM is then only authorised to trade on behalf of the client. The client is always in full control of his funds and can join or leave the MAM program at his own discretion.
Do you facilitate performance fees or management fees?
Through our flexible systems, we offer both facilitating performance fees and management fee payments from your clients.
So how does a MAM program work? How are profits and losses distributed?
MAM programs depend on the percentage of a client’s investment of the total amount of funds available in the MAM account and trades are distributed by equity percentage.
Example: Clients X,Y and Z join the MAM program for the asset manager A. Client X deposits $200, Client Y deposits $700 and Client Z deposits $100, bringing the total funds on the MAM program to $1000.
Each client’s percentage of the total funds is as follows:
Client X: 20%
Client Y: 70%
Client Z: 10%
If the AM opens a position of the currency pair EURUSD with the volume of 0.50 lots. The margin, profit, loss, swaps, and commissions will be split between all 3 clients, depending on the percentage of the investment.
Client X will take 0.10 lots, Client Y will take 0.35 lots and Client Z will take 0.05 lots.
Client X will take 20% of profits/losses, Client Y will take 70% of profits/losses, and Client Z will take 10% of profits/losses.
What happens if a client gets stopped out in the MAM program or if (s)he decides to leave?
If a client gets stopped out or decides to leave, their share of the positions will be automatically closed and they will be automatically detached from the MAM program. The open positions of the remaining clients will remain open at the same price, but might have different ticket numbers.
In the case where the positions of the client being stopped out is less than the minimum trade of 0.01, then the remaining client’s positions might be affected by the combined volume of 0.01 lot for all.
When will I get my rebate/commission?
Rebates & commission schemes may vary depending on the individual IB or AM. Typically, half the payment is received when a position is opened and the other half will be paid when the position is closed. Rebates/Commissions are normally reflected onto your rebate account at the end of the trading session (00:00 platform timing).
FXPesa Copy FAQs
What is FXPesa Copy?
FXPesa Copy is a feature-rich platform which allows you to find other traders and automatically copy their trading activity on over 2,000+ financial assets.
You can both copy others and let others copy you, but you will need to create separate follower and provider accounts.
For further information, please read our FXPesa Copy FAQs guide.
How do I open a provider or follower account?
Log in to your Client Portal to create an FXPesa Copy account. FXPesa Copy accounts are available for Standard and Premium clients. Please note that copy trading is only available on swap-enabled FXPesa accounts.
If you don’t have an existing FXPesa account, start by signing up and then apply for an FXPesa Copy account.
Do I have to copy all of a provider’s trades?
When you start following a provider, you can choose to copy all their open positions, or only future positions.
You have the option to decide whether you copy only a specific direction (longs/shorts) or only within certain volume thresholds. You can also choose to copy in reverse of what a provider is trading.
Are my trades opened at the exact same price as the provider?
Trades are open at current market price, which means there may be variances in opening prices.
Why did my account not copy a trade my provider opened?
There are several reasons why a trade might not have been copied.
- Copy open positions’ status is inactivated
- The available margin balance in the copy account is insufficient
- The autoscaled position trade size is below the symbol’s minimum trade size
- The lot size opened by the provider is outside of your minimum or maximum set thresholds
How do I close my copy trades?
Individual trades cannot be closed on the FXPesa Copy platform. You will need to suspend or unsubscribe from a provider on the Copy Platform, then you can choose to keep or close all positions.
If you keep your positions, the trades can later be closed on the MetaTrader platform individually.
What fees are charged by the provider?
Providers can charge performance fees (up to 40%) and management fees (up to $50 per period). Performance fees are charged on a weekly or monthly basis. Monthly management fees are charged upon subscription.