Support
Secure deposits and withdrawals
Fund your live trading accounts easily with multiple payment methods and 24/6 support.
Transfer funds quickly and securely
All clients' money is safely held in segregated bank accounts under FSA rules and will never be used for any other means.
24/6 support
Get help quickly from local support teams
Protected deposits
Your money is kept in segregated accounts with trusted Tier 1 banks.
Many ways to pay
There are lots of ways to fund your trading account, including debit/credit cards, eWallets and more.
Mobile money
| Payment Method | Accepted Currencies | Our Fees | Processing Times |
|---|---|---|---|
| Mobile Money | Various | $0 |
Deposits: Instant Withdrawals: Instant |
Credit cards
| Payment Method | Accepted Currencies | Our Fees | Processing Times |
|---|---|---|---|
| VISA | USD, JOD | $0 |
Deposits: Instant Withdrawals: 1-2 working days |
| Mastercard | USD, JOD | $0 |
Deposits: Instant Withdrawals: 1-2 working days |
Bank transfers
| Payment Method | Accepted Currencies | Our Fees | Processing Times |
|---|---|---|---|
| Local or international bank wire transfer | USD, GBP, EUR, AED, SAR, JOD, JPY, AUD, BHD, BWP, BGN, CAD, CHF, CNY, CZK, DKK, GHS, HKD, HRK, HUF, KES, KWD, MUR, MXN, NZD, NOK, OMR, PNL, QAR, RON, RUB, SEK, SGD, THB, TND, TRY, UGX, ZAR |
Deposits: $0 Withdrawals: USD$30 |
Deposits: 1-5 working days Withdrawals: 1-3 working days |
e-Wallets
| Payment Method | Accepted Currencies | Our Fees | Processing Times |
|---|---|---|---|
| SKRILL | USD, GBP, EUR, AED, BRL, COP, SAR |
Deposits: $0 Withdrawals: 1% up to USD$30 |
Deposits: Instant Withdrawals: 1-2 working days |
| Neteller | USD, BRL, EUR, GBP, AED, COP, MXN |
Deposits: $0 Withdrawals: 1% up to USD$30 |
Deposits: Instant Withdrawals: 1-2 working days |
Crypto wallets
| Payment Method | Accepted Currencies | Our Fees | Processing Times |
|---|---|---|---|
| Crypto wallets | USDT, BTC, ETH and many more |
Deposits: $0 Withdrawals: $0* |
Deposits: Instant Withdrawals: 1 working day |
Local solutions
| Payment Method | Accepted Currencies | Our Fees | Processing Times |
|---|---|---|---|
|
Log in to your portal to see available solutions including: Cash Payments Online Wire Transfers QR Code Payments |
Various | Solution dependent | Solution dependent |
All Payment Methods
Although we do not charge for transfers, please be aware your Credit Card, Bank, eWallet or Crypto Wallet provider may have charges that apply. If the payment is made in a currency other than your original currency, your provider may charge an exchange rate according to their conversion rate.
Free Virtual Currency Withdrawals*
*Exceptions: Withdrawal fees may be charged, pursuant to our terms and conditions, where an account has low, inactive, non-performing, suspicious, or irregular trading activity. Withdrawal fees may range between 0.5% to 1% per withdrawal.
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